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We believe that quality service comes with complete honesty, and that is why we’ll give you our detailed analysis of your carpets, rugs, upholstery, etc. If there’s an area that we can’t restore completely we’ll inform you of alternate options, and tell you the extent of what we’re able to do. If we can’t clean or restore a certain area or material due to an irreparable stain or damage, then no other company will be able to do so; the others will simply tell you they can for financial gain. Our expertise and experience is highly reliable.